Up To 60% Immediate Savings With Our Support Services

Business Support Services

We offer end-to-end personalized managed support along with technical assistance for critical issues even during off-hours, holidays, and weekends. Enhance your IT team with Definity First’s profound expertise.

Technologies that our experts master and support

DYNAMICS 365 DYNAMICS 365
Power apps POWER APPS
Power Automate POWER AUTOMATE
Power BI POWER BI
Azure AZURE IASS & PAAS
Sharepoint SHAREPOINT ONLINE
OFFICE 365 OFFICE 365
teams TEAMS
Key Service Features

Uptime is critical. So is having the right software support services partner.

24/7 technical support
24/7 technical support to enable constant system availability and smooth operational flow
Technical assistance Ongoing technical assistance and
on-demand advisory support for operating solutions from our experts
digital business support
Flexible digital business support programmes across multiple time zones
Unique support
Address your unique support needs with services customized to meet your requirements and usage
Service quality Guaranteed service quality guaranteed with a SLA response time; plus-on call support for critical issues during off-hours, holidays, and weekends.
Personalized service Forget about explaining your issues to new people. We assign a dedicated resource to your project who offers personalized solutions.
Why Definity First?

Providing support services for companies in the USA, Canada & LATAM with more than 12,000 end-users including Fortune 500 companies. 

No challenge is too big or small for us. As a Microsoft Gold Partner with 15 Competencies, we extend our industry expertise and IT consulting services to a global network of top organizations, providing the most secure collaboration and support while balancing risk and cost.

Definity First Microsoft Gold Partner
More than just a support plan for our clients

Complete, end-to-end managed support across the full Microsoft platform

Get the support that drives your business, reduces risk, and improves systems reliability

Contact Us