Definity First | Business Support Services

Technologies that our experts master and support

DYNAMICS 365

POWER APPS

POWER AUTOMATE

POWER BI

AZURE IASS & PAAS

SHAREPOINT ONLINE

OFFICE 365

TEAMS

Key Service Features

Uptime is critical. So is having the right software support services partner.

24/7 technical support to enable constant system availability and smooth operational flow

Ongoing technical assistance and
on-demand advisory support for operating solutions from our experts

Flexible digital business support programmes across multiple time zones

Address your unique support needs with services customized to meet your requirements and usage

Guaranteed service quality guaranteed with a SLA response time; plus-on call support for critical issues during off-hours, holidays, and weekends.

Forget about explaining your issues to new people. We assign a dedicated resource to your project who offers personalized solutions.

Why Definity First?

Providing support services for companies in the USA, Canada & LATAM with more than 12,000 end-users including Fortune 500 companies.

No challenge is too big or small for us. As a Microsoft Gold Partner with 15 Competencies, we extend our industry expertise and IT consulting services to a global network of top organizations, providing the most secure collaboration and support while balancing risk and cost.

Leading professional IT services provider of advanced enterprise-grade solutions.

Building flexible solutions to complex technology challenges.

Business Support Services

We offer end-to-end personalized managed support along with technical assistance for critical issues even during off-hours, holidays, and weekends. Enhance your IT team with Definity First’s profound expertise.

Technologies that our experts master and support

Uptime is critical. So is having the right software support services partner.

Providing support services for companies in the USA, Canada & LATAM with more than 12,000 end-users including Fortune 500 companies.

Complete, end-to-end managed support across the full Microsoft platform

Get the support that drives your business, reduces risk, and improves systems reliability