Definity First | What We Do

Utilities

Smart Grids, Bright Futures

We're here to empower your utility operations, enhancing customer experiences and streamlining operational efficiency. Discover how AI can propel your operations into a future marked by progress and success.

AI-enhanced customer service platforms
Safety and maintenance automation for offline sites
Time capture and tracking solutions
Seamless collaboration and visibility on projects with service partners and developers
Capacity planning and crew scheduling

Oil & Gas

Boosting Assets with AI Tech

Upgrade your oil and gas operations through our AI-integrated technology solutions. We blend our expertise to help customers streamline their processes, tailoring them to their specific business needs while ensuring full compliance with environmental regulations.

On-premises to cloud strategy
Managed support services
Cloud architecture and governance

Companies we’re proud to have worked with

At our core, we thrive on forging strategic partnerships with some of the most globally renowned corporations and organizations. We’re committed to driving innovation and shaping the future of technology-driven sectors, making a real difference in the world.

Non-Profit Organizations

Achieve More, Together

Unlock the full potential of your team's collective expertise and foster efficient collaboration! We understand nonprofits' unique challenges, and our tailored solutions are not only designed to streamline communication and resource sharing but can also play a crucial role in helping organizations obtain donations more effectively.

Accelerated Intranet implementation services
Cloud storage and collaboration
Attendee parking and transportation solutions
Managed support services

Emergency Management & Safety Services

Protecting your Digital Environment

Our customized solutions blend cutting-edge technology with industry-specific strategies. We employ advanced monitoring, real-time data analysis, and seamless communication to ensure safety. Whether detecting threats early or responding swiftly in emergencies, our services offer a dependable shield, safeguarding personnel and operations.

Safety Knowledge Base and Record Management
Safety Mapping Solutions, e.g. building hydrants, hazards
Emergency alert and notification systems
Live GPS tracking and fleet management
All-in-one crisis communication
- Designated first responders
- Emergency services
- Community

Hospitality & Entertainment

Memorable Experiences with Innovation

Get ready to embark on an exciting adventure where AI-driven technology seamlessly merges with hospitality and entertainment. Whether you aim to craft unforgettable guest experiences or streamline your operations, we've got you covered. Join us in shaping the future while delivering exceptional journeys to your valued customers.

Online booking and ticketing platforms
AI-powered data analytics platforms for customer feedback and buying preferences
CRM software to personalize guest interactions and customer service
Staff management and scheduling

Entertainment and Hospitality: Memorable Experiences with Innovation

Regarding the project, I especially enjoyed working with this team! There was constant communication, and good recommendations, and we stayed on the timeline that was initially provided. Their skillset is noticed, it is very encouraging, and I hope to continue working with the group on future projects.

KELSEY JACOBY

EAST COAST SERVICE COORDINATOR

Insurance

Smart Solutions and Automation

Our primary objective is to bring about a significant change in your insurance company. We provide services that transform your claims, policies, and customer interactions.

Claim management automation
On-the-run policy management and claims reporting
Portals for policyholders and agents
AI-driven chatbots and virtual assistants for customer support
Commissions and incentive automation
Paperless transactions
Electronic document management systems

Healthcare

AI at the Heart of Health

In the ever-evolving healthcare landscape, staying at the forefront of innovation is essential. Our selection of AI-powered top-tier technology solutions empowers healthcare providers to enhance patient experience and safeguard sensitive data. Embrace the future of healthcare today.

Onboarding and Knowledge management
AI-enhanced document processing automation
24/7 Customer support by AI-driven chatbots
Portals for patients, doctors, and vendors