Up To 60% Immediate Savings With Our Support Services

Business Support Services

We offer end-to-end personalized managed support along with technical assistance for critical issues even during off-hours, holidays, and weekends. Enhance your IT team with Definity First’s profound expertise.

Technologies that our experts master and support

DYNAMICS 365
DYNAMICS 365
POWER APPS
POWER APPS
POWER AUTOMATE
POWER AUTOMATE
POWER BI
POWER BI
AZURE IASS & PAAS
AZURE IASS & PAAS
SHAREPOINT ONLINE
SHAREPOINT ONLINE
OFFICE 365
OFFICE 365
TEAMS
TEAMS
Key Service Features

Uptime is critical. So is having the right software support services partner

24/7 technical support
24/7 technical support to enable constant system availability and smooth operational flow
Ongoing technical assistance
Ongoing technical assistance and on-demand advisory support for operating solutions from our experts
Flexible digital business support programmers
Flexible digital business support programmers across multiple time zones
Services customized to meet your requirements
Address your unique support needs with services customized to meet your requirements and usage
Guaranteed quality of service with a SLA response time
Guaranteed quality of service with a SLA response time; plus-on call support for critical issues during off-hours, holidays, and weekends
Dedicated resource who offers personalized solutions
Forget about explaining your issues to new people. We assign a dedicated resource to your project who offers personalized solutions
Why Definity First?
Providing support services for companies in the USA, Canada & LATAM with more than 12,000 end-users including Fortune 500 companies.

No challenge is too big or small for us. As a Microsoft Gold Partner with 15 Competencies, we extend our industry expertise and IT consulting services to a global network of top organizations, providing the most secure collaboration and support while balancing risk and cost.

Definity First Microsoft Gold Partner

Get the support that drives your business, reduces risk, and improves systems reliability

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