Remote Corporate Training with Microsoft 365

Case Study: American multinational medical technology company
Project Highlights
  • A new spectrum of collaboration powered by Microsoft Teams
  • Microsoft PowerApps and Microsoft Forms Integration
  • Data analytics strategy
  • Enabled employee self-learning
  • Training materials and team evaluation in a single platform
  • Increased corporate collaboration, productivity, and efficiency

At a glance

We worked with an American multinational medical technology company that manufactures and sells medical devices, instrument systems, and reagents. It employs nearly 70,000 people in more than 50 countries throughout the world and provides consulting and analytics services in certain geographies.

In March 2020, the company faced the challenge -like many other companies- of a remote working scheme and, therefore, rolled out new programs to support remote corporate training. Along with Definity First, Microsoft solutions were implemented to integrate people, content, and tools for this purpose.

A powerful solution for effective training

The Virtual Training Application became a powerful solution that was developed mainly by the following Microsoft integrations:

  • Microsoft Forms: to create surveys and quizzes applied after each assignment seeing real-time results as they’re submitted.
  • PowerApps: to build the gamification dashboard. This suite provides rapid application development and enables data integration and distribution with intuitive and great visual tools to create an engaging and easy-to-use dashboard that motivates people’s participation and improves user experience altogether showcasing the learning scenario that the company needed.

Since time to market was the main challenge for this project, Definity First worked during the first week on the design of the tool for one specific course/training. The enhancements of each added feature were executed during the second week of the project.

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Immediate impact

After developing the first version of the solution, BD internal teams and employees started their virtual training courses. Around 60 users were able to start their training from home during the next four weeks.

During the first weeks, 95% of the users were able to complete each training.
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DYNAMIC VISUALIZATION

The solution included the creation of SQUADS, a feature in which each team can provide feedback and specific knowledge. This feature encourages each member to continue their virtual training. The Virtual Training Application is being used with other groups of participants to ensure they know how to accomplish each of their tasks.

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DATA INTEGRATION

A tool that integrates all the O365 suite elements (Microsoft Forms, Microsoft Teams, PowerApps, Power Automate, and SharePoint Online) was added. This tool was meant to provide a solution for each online training.

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DEVELOPING AGILE LEARNING

With Microsoft solutions, Definity First helped quickly streamline training operations, adapting processes with powerful tools like Microsoft Forms to create quizzes to evaluate the progress and knowledge of the team members.

The dashboard to access programmed training was developed on PowerApps to be successfully showcased on the Microsoft Teams platform and available for all users.

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