Definity First currently provides end-to-end managed Tier 3 support for companies in the USA, Canada & Latin America with more than 12,000 end-users including Fortune 500 companies.
Minimize risks and enhance the dependability of your systems. Our unparalleled support for Microsoft technologies empowers your organization with trustworthy, efficient, and budget-friendly solutions.
The support services are bundled together, offering a comprehensive solution at a lower cost than individual support contracts.
Receive a personalized service from a single person, no more explaining your cases to new people if there's a need to escalate.
Access to the latest updates, security patches, and new features for your Microsoft products. Our teams bring valuable expertise to your organization.
We can suggest the ideal support plan for your organization, guaranteeing the right level of assistance and optimizing your investment's value.
Flexible arrangements to help you implement Microsoft products or fix long-term issues in your environment.
15 minute SLA response time; plus on-call support for critical issues during off-hours, holidays and weekends.
As a Microsoft Partner with over 16 Competencies, we offer comprehensive support to give you peace of mind, maintain uninterrupted operations, and drive your success. Our expertise extends to Microsoft Azure, Microsoft 365 and Microsoft Office 365, Microsoft Dynamics 365 CRM (Sales, Marketing, and Service), as well as tailored additional services for on-premises Microsoft products.
Leverage Definity First's Tier 3 Support to maximize the value of your software investments, minimize risks, and minimize downtime for your business.
